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Kreativwit
AI & automation

Never miss a call or enquiry, even when the office is closed.

Our AI receptionist answers inbound calls and chats, answers common questions, books appointments into your calendar, captures lead details into your CRM and transfers urgent calls to a person. It suits clinics, salons, agencies, home services and other appointment-led businesses.

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DELIVERABLES

What you get 

An AI receptionist that answers calls and messages, books appointments, captures leads and routes urgent requests to your team.

  • Call and chat answering

    Natural conversation using your business information, hours, services and policies.

  • Appointment booking

    Checks availability and books into your calendar, with confirmation messages.

  • Lead capture

    Names, needs and contact details logged to your CRM or a spreadsheet.

  • Human handoff

    Urgent or sensitive calls routed to your team with a written summary.

PROCESS

How the work runs 

A short, predictable process with a review at every stage, so nothing arrives as a surprise.

  1. 01

    Map your calls

    Review the questions and requests you get most and decide what the assistant can handle.

  2. 02

    Configure

    Set up scripts, voice, calendar and CRM connections.

  3. 03

    Test calls

    Run realistic call scenarios, including awkward ones, before going live.

  4. 04

    Go live and refine

    Review transcripts weekly and improve responses.

FAQ

Common questions 

Straight answers to what people ask before we start. Anything else, just ask us.

Will callers know it is an AI?

We recommend disclosing it, and we can configure the greeting accordingly. Transparency tends to build more trust than the alternative.

Can it handle Indian languages?

Language support depends on the voice and speech providers. We test the languages you need during scoping and tell you what works well.

What about call recording and privacy?

Recording and data retention are configurable and should follow the laws that apply to you. We help you set sensible defaults.

Talk to an engineer about AI Receptionist

Tell us what you are trying to achieve. You get a straight answer on scope, timeline and whether we are the right fit.