An assistant that knows your business and stays on message.
We build AI assistants grounded in your documents, policies and product data. They answer questions, collect details and hand off to your team when needed, and they are designed to say they do not know rather than invent an answer.
Start a conversationWhat you get
Custom AI assistants and chatbots trained on your content: customer support, internal knowledge search and sales help on web, WhatsApp and apps.
Support assistant
Answers customer questions from your help content and escalates to a human with the conversation attached.
Internal knowledge assistant
Staff ask questions across handbooks, tickets and files and get sourced answers.
Channel deployment
Website widget, WhatsApp, email or inside your own app.
Tone and boundaries
Brand voice, topic limits and escalation rules configured and tested.
How the work runs
A short, predictable process with a review at every stage, so nothing arrives as a surprise.
- 01
Scope and content audit
Decide what the assistant should and should not handle, and gather source content.
- 02
Build and ground
Retrieval over your content with citations and fallback behaviour.
- 03
Test with real questions
Evaluate against past tickets and edge cases before going live.
- 04
Launch and tune
Review conversations, fix gaps and update content.
Common questions
Straight answers to what people ask before we start. Anything else, just ask us.
Can it answer only from our content?
Yes. We ground answers in your sources and configure it to decline or escalate when it lacks information.
Does it work on WhatsApp?
Yes, through the WhatsApp Business API, subject to Meta's policies and approval.
How do we keep it up to date?
Content is re-indexed when your documents change, and we provide a review dashboard for conversations.
Related services
Services that are often combined with this one.
AI Receptionist
An AI receptionist that answers calls and messages, books appointments, captures leads and routes urgent requests to your team.
AI Integration
Add AI to your existing software and workflows: language model features, document processing and automation connected safely to your systems.
AI & ML Development
Applied machine learning and generative AI: data pipelines, model evaluation, retrieval systems and production deployment for real business problems.
Talk to an engineer about Custom AI Assistants
Tell us what you are trying to achieve. You get a straight answer on scope, timeline and whether we are the right fit.